We stand behind our service and products, and to
that end, we encourage all users, be they prospective or existing
customers, to ask us directly if they have any questions about our
service.
Unlike many financial services and payment
processing companies, we’re here for our customers and much prefer our
members to be fully informed than not.
If you have a question or would just like more information before you
join UBC, contact us using the information below.
If you already have a UBC account, contact us using the information below.
Customer Service Department:
Statement & billing questions, batch & deposit information, bank account
changes, name changes, additional locations service@unitedbankcard.com
1-800-201-0461.
Technical Support Department
Terminal help desk, adding new card types, repairs tech@unitedbankcard.com
1-800-632-1888.
Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating
a "Code 10" verification on suspicious transactions
CREDIT CARD COMPANIES
Visa/MasterCard: 1-800-944-1111
- Bank ID# 089900
American Express: 1-800-528-2121
Discover Card: 1-800-347-1111
ACCEPT CREDIT CARD PAYMENTS TOMORROW Whether you need a merchant account or already have an existing
merchant account and are simply seeking a better rate,
call United Bank Card today
to speak with a sales representative or apply online for instant approval.
